Privacy policy

Personal Data collected for the following purposes and using the following services:

  • Advertising
    • Microsoft Advertising
      Personal Data: Cookies; Usage Data
    • Facebook Audience Network
      Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data
    • Facebook Lookalike Audience
      Personal Data: Tracker; Usage Data
  • Analytics
    • Google Ads conversion tracking, Google Analytics and Facebook Ads conversion tracking (Facebook pixel)
      Personal Data: Cookies; Usage Data
    • Pinterest Conversion Tag
      Personal Data: device information; Tracker; Usage Data
  • Commercial affiliation
    • Awin
      Personal Data: Tracker; Usage Data
  • Content performance and features testing (A/B testing)
    • Google Optimize 360 and Google Optimize
      Personal Data: Tracker; Usage Data
  • Displaying content from external platforms
    • Font Awesome
      Personal Data: Usage Data
    • Google Fonts
      Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
  • Handling payments
    • Apple Pay
      Personal Data: various types of Data as specified in the privacy policy of the service
  • Handling productivity related activity
    • Google Workspace
      Personal Data: company name; Data communicated while using the service; email address; first name; last name
  • Heat mapping and session recording
    • Crazy Egg
      Personal Data: Cookies; Usage Data
  • Infrastructure monitoring
    • Bugsnag
      Personal Data: Cookies
    • Sentry
      Personal Data: various types of Data as specified in the privacy policy of the service
  • Interaction with data collection platforms and other third parties
    • Justuno
      Personal Data: address; device information; Email; email address; last name; phone number; Tracker; Usage Data; ZIP/Postal code
  • Managing contacts and sending messages
    • Klaviyo
      Personal Data: email address
    • Postscript
      Personal Data: Data communicated while using the service
  • Managing data collection and online surveys
    • Klaviyo Forms
      Personal Data: email address
  • Managing support and contact requests
    • Zendesk
      Personal Data: various types of Data as specified in the privacy policy of the service
  • Platform services and hosting
    • Shopify
      Personal Data: various types of Data as specified in the privacy policy of the service
  • Remarketing and behavioral targeting
    • LinkedIn Website Retargeting
      Personal Data: Cookies; Usage Data
    • Klaviyo segmentation and social advertising
      Personal Data: Cookies; device information; email address; shopping history; Usage Data
    • Facebook Custom Audience
      Personal Data: email address; Tracker
    • Facebook Remarketing
      Personal Data: Tracker; Usage Data
  • Tag Management
    • Google Tag Manager
      Personal Data: Usage Data
  • Traffic optimization and distribution
    • Cloudflare
      Personal Data: Cookies; various types of Data as specified in the privacy policy of the service
  • User database management
    • Klaviyo CRM
      Personal Data: email address

Third Party Pixels and Cookies

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. 

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

Contact information

  • Owner and Data Controller
    Original Grain
    404 14th Street
    San Diego, CA, 92101

    Phone Number: 858-988-1018
    Owner contact email: support@originalgrain.com