EXCHANGES, RETURNS & CLAIMS
We want you to be completely happy with your purchase and strive to deliver the best products possible. If, for some reason, you are not satisfied with your purchase, any brand new product can be returned for a FULL REFUND within 14 days of delivery OR you have up to 30 days to return the watch and receive store credit. For defective items, we will replace your product for free, see F.A.Q's for more details.
International Customers: Please be sure to reach out to customer support before processing a return. These are handled slightly different. Thanks!
Please note: All returned items must be in new and unused condition and still have their original packaging included.
Your return will not be accepted if:
- It has been worn or taken out of original protective plastic
- You have attempted to reassemble the watch once broken
- We do not insure watches that are broken due to wear and tear
Please fill out the form below to start the return process and wait until you receive a confirmation email with further instructions.
This process can take 1 - 2 business days.