OG Bracelet Club
FREQUENTLY ASKED QUESTIONS
How does the payment Cycle Work?What if I don't like the bracelet I received? Can I exchange?
You’ll be charged at the time of purchase and you will be drop shipped the featured bracelet. Orders between the 1st and 10th of the month will be shipped on the 11th of that month.How does the shipping cycle work?
We’ll ship the featured bracelet starting the 11th of every Month for the subscribers that are already in the Club. If you sign up between the 8th and the last day of the following Month you will be drop shipped your bracelet within 24-48 hours of subscribing.Can I cancel my subscription?
You can cancel at any time, please reach out to Support@originalgrain.com.Different subscription options
- Monthly: 12 Bracelets a year for $29/month or $290/year
- Bi-Monthly: 6 Bracelets a year for $29/month or $145/year
- Quarterly: 4 Bracelets a year for $29/month or $116/year
No, these bracelets are Exclusive to the Club and are not eligable for exchange.Will all bracelets have specs?
Every bracelet you receive will come with a customized card with info pertaining to that specific bracelet!Can I know the style of bracelet before each month?
We will surprise you with stylish bracelets every month!Will discount codes work when subscribing?
No, our bracelet subscription program is already designed to save you money.What if I'd like to switch from monthly to bi-monthly or quarterly?
Contact our Bracelet Support team theOGclub@originalgrain.comWhat if I am a monthly customer that wants to pay the whole year after a couple months?
Contact our Bracelet Support team at theOGclub@originalgrain.comWhat if my shipping address changes?
We can update your address and preferences by reaching out to theOGclub@originalgrain.com.What if my credit card changes?
We can update your address and preferences by reaching out to theOGclub@originalgrain.com.What if a customer received the April bracelet and love it so much they want to purchase 1+ more? Is that a chance?
There will be opportunities in the future, but these products are very limited at this time.If someone says they want to cancel the subscription and request a refund of the previously paid months and they will return all they got?
You’d receive a prorated refund for the month that you subscribed.How much time do I have after paying the first month to cancel the subscription and return the item if they already have it?
You can cancel anytime. You’ll receive a prorated refund for the month that you subscribed.What if I want to subscribe one month only?
We have a cancel anytime you want policy.Is the Bracelet Club US only?
The OG Bracelet Club is for customers located in the United States right now.Can I Refer someone to the Bracelet Club?
We gladly appreciate any referrals, stay tuned for our Bracelet Club referral program coming soon.Is a tree planted for every bracelet sold?
Yes, we plant a tree for each bracelet you receive in the OG Bracelet Club!Is there a warranty on the bracelet I receive?
There is a one month warranty from when you receive the Bracelet for any defective products that were received. Please reach out to theOGclub@originalgrain.com.